Shop Policies

Welcome to Black Magic Fiber Arts! We are delighted to share our enchanting crochet creations with you. Please take a moment to review our magical shop policies:

Shipping Policy

  • Processing Time: Our crochet wonders are carefully crafted. In stock/pre-made items are shipped within 3-5 business days. Contact for custom orders

  • Shipping Method: We use reliable shipping services to ensure your treasures arrive safely.

  • Tracking: A tracking number will be provided once your order has been dispatched, so you can follow its journey to your doorstep.

Return Policy

  • No Returns: Due to the unique, handmade nature of our products, we do not accept returns unless the item arrives defective.

  • Defective Items: If your item arrives with a spell gone awry (e.g., falling apart out of the shipping box), please contact us within 7 days of delivery with a photo of the defect. We will work our magic to resolve the issue, either through a replacement or a refund.

Custom Orders

  • Custom Requests: We love bringing your crochet dreams to life! Please contact us to discuss your vision, and we will conjure up something special just for you.

  • Non-Returnable: Custom orders are non-returnable unless they arrive defective.

Contact Information

  • Questions or Concerns: If you have any questions or concerns about your order, please feel free to contact us. We are here to help and ensure you have a magical experience with Black Magic Fiber Arts.

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